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To: MJ who wrote (7658)10/18/2009 1:14:46 PM
From: DorenRead Replies (1) of 7664
 
MJ ebays latest insult - Add the lowest rating to every item.

I listed about 33 items took a few hours. After going back to check them I noticed that ebay had added "acceptable" to all my listings. ACCEPTABLE is the lowest rating and corresponds to CRAP NOT WORTH ANYTHING. Normally you can edit listings.

OK that's fun I can go back and edit that out. And extra couple of hours work. Nope. No way to edit it out.

I live helped. Them. They assured me it was a bug that would be fixed quickly. 5 days later no change. I'm waiting for live help now. I just waited 10 minutes only to have it go down. Now I'm waiting again.

There is alway craigs list which I use more and more.

Here is the text of my first live help chat:

CustomerDELETED
Initial Question/Comment: Listing Your Item
20:48:33 SystemSystem
Thank you for contacting eBay Live Help!
20:48:33 SystemSystem
Hazel Ma. has joined this session!
20:48:33 SystemSystem
Connected with Hazel Ma.
20:48:45 AgentHazel Ma.
Hello, thanks for waiting and welcome to eBay Live Help! My name is Hazel. How may I help you?
20:49:13 CustomerDELETED
I just listed about 30 records. Ebay added "Condition: Acceptable to all of them"
20:49:37 AgentHazel Ma.
May I have the item number please?
20:49:39 CustomerDELETED
I'm trying to find out how to revise all of them but I don't see where that is revised.
20:49:53 AgentHazel Ma.
Let me check this for you....
20:51:16 AgentHazel Ma.
Thanks for waiting...
20:51:20 CustomerDELETED
DELETED
20:51:27 AgentHazel Ma.
I see that currently you are selling 33 items.
20:51:33 CustomerDELETED
OK
20:51:38 AgentHazel Ma.
May I know which item you are referring to?
20:51:44 CustomerDELETED
110445587740
20:52:05 CustomerDELETED
David Bowie and about 25 more all have it added.
20:53:47 AgentHazel Ma.
Got the listing details.
20:53:52 AgentHazel Ma.
Let me check this for you....
20:54:18 CustomerDELETED
OK
20:57:33 AgentHazel Ma.
Still checking.. I'll be right back.
20:57:43 CustomerDELETED
ok
21:03:13 CustomerDELETED
Hello just commenting to keep line open
21:03:48 AgentHazel Ma.
Give me a moment, I'll be right back.
21:05:48 AgentHazel Ma.
Thanks for waiting...
21:06:03 AgentHazel Ma.
I checked with the technical team from my end.
21:06:07 CustomerDELETED
ok
21:06:19 AgentHazel Ma.
That is a temporary glitch in the system.
21:06:43 AgentHazel Ma.
I have forwarded the information to our engineers for further investigation.
21:07:06 CustomerDELETED
OK I hope it gets fixed. My money is at stake.
21:07:37 CustomerDELETED
I will check again tomorrow. can you have them inform me when it's fixed ?
21:07:56 AgentHazel Ma.
Let me assure you that when these situations do arise our technical team always work as quickly as possible to try and solve the problems.
21:08:31 AgentHazel Ma.
This is very important to us, as we want our community of users to enjoy the best possible trading experience and use all of the features available on the site.
21:08:50 AgentHazel Ma.
You may check your listing after few hours.
21:09:15 AgentHazel Ma.
And I'm sure the issue will be resolve by then.
21:09:32 CustomerDELETED
OK

I would call working with ebay Hellish. I hope I've deleted any references eBay could use to get revenge on me.
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